Change Default iPhone Image Format

Modified on Tue, 16 Jan, 2024 at 2:18 PM

CY-GEN-001

Issue: Unable to upload receipt to Certify, due to incorrect image format.

iPhone images are saved as HEIC (High Efficiency Image) files. To change the default image format to a compatible JPEG file, follow the steps below:

STEP 1

Within the Settings menu,

select Camera

STEP 2

Select Formats

STEP 3

Select Most Compatible

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Certify - Ch....pdf
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